Frequently Asked Questions
WHO IS ELIGIBLE TO STAY AT HOUSTON HAVEN?
Patients, adults and children, who are undergoing active treatment at the Texas Medical Center must live over 60 miles from Houston, Texas.
WHAT ARE THE STAY REQUIREMENTS?
There is a two week minimum and three months maximum stay requirement. A caregiver over 21 year of age is required. Those going through radiation treatment may stay without a caregiver on a case by case bases.
WHAT IS THE APPLICATION PROCESS?
You may fill out at application HERE. After you fill out at application your name will be added to our waiting list, and we will contact you if there is anything available for the requested dates. If you need to make any changes to your application, you may email us at info@houstonhaven.com.
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A phone interview and background check are required prior to check-in.
DO YOU ALLOW MINORS, FAMILIES, OR PETS?
We do allow families, including children/siblings to stay at our properties. We have several homes geared towards families (whether the parent or child is going through treatment) so that everyone can stay together, even grandparents or other caregivers.
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We do NOT allow pets at any of our homes.
WHAT IS INCLUDED IN THE COST?
All of our homes include a washer/dryer, wifi and cable, and a full kitchen with oven, stove, microwave, and coffee makers. Utilities, lawn care, maintenance, and pest control are also taken care of.
DO YOU PROVIDE TRANSPORTATION?
No. Guests are responsible for their own transportation (ride share and public transportation is acceptable). Our condos in the medical center are .8 miles away from a TMC Shuttle Stop. Our houses in Bellaire are ten minutes from the closest bus stop. The Med Center is about 20 minutes away and accessible without getting onto any major freeways.
WHAT ARE THE PROPERTIES YOU HAVE AND THE COST?
There is a one time, refundable security deposit of $200-$500 (depending on property) and a cleaning fee of $120. Rent varies on the size of the house, but can be expected to be somewhere between $25-$35 a night.
The property we will offer is based off our availability and number of people staying, we cannot guarantee a specific house.